Terms and Conditions

Terms and Conditions for VVPSS Private Limited Taxi Services

Effective Date: July 29, 2025

Welcome to VVPSS Private Limited Taxi Services ("VVPSS," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our taxi services, including through our website, mobile application (if any), and other related platforms or services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Services.

1. Definitions

• VVPSS, We, Our, Us: Refers to VVPSS Pvt. Ltd., an Indian company registered under the Companies Act, 2013, with its registered office at [Beside of Sanyasi Baba,Jawahar Nagar ,Satna Madhya Pradesh India 485001].
• Customer, User, You, Your: Refers to any individual who accesses or uses our Services to book or avail taxi services.
• Driver: Refers to an individual registered with VVPSS to provide taxi transportation services through our platform.
• Services: All taxi booking, transportation, payment processing, customer support, and related services provided by VVPSS.
• Mobile Application/Website: The digital platforms owned and operated by VVPSS through which Services are accessed.
• Fare: The amount charged for a trip, including base fare, per-kilometer charges, waiting charges, tolls, taxes, and other applicable fees.
• Booking: A confirmed request by a Customer for a taxi service through the VVPSS platform.
• Cancellation Fee: A fee charged to the Customer for cancelling a confirmed Booking under specific circumstances.

2. Eligibility and Account Registration

2.1. You must be at least 18 years old and capable of entering into a binding contract to use our Services. 2.2. To access certain features of the Services, you may be required to register for an account. You agree to: * Provide accurate, current, and complete information during the registration process. * Maintain and promptly update your account information to keep it accurate, current, and complete. * Maintain the confidentiality of your account password and prevent unauthorized access to your account. * Be solely responsible for all activities that occur under your account. * Notify VVPSS immediately of any unauthorized use of your account. 2.3. VVPSS reserves the right to suspend or terminate your account and refuse any and all current or future use of the Services if any information provided by you is found to be inaccurate, not current, or incomplete.

3. Service Description and Booking Process

3.1. VVPSS provides a technology platform that connects Customers seeking taxi services with independent third-party Drivers. VVPSS does not own, operate, or employ the Drivers directly; rather, it facilitates the booking and payment process. 3.2. Booking a Ride:* You can book a ride through our mobile application or website by providing your pickup location, destination, preferred vehicle type (if applicable), and other necessary details. * Upon successful booking, you will receive a confirmation message with details of your ride, including the estimated fare, driver details, and vehicle information. * The booking confirmation is subject to the availability of a Driver. VVPSS does not guarantee the availability of a taxi at all times or for all locations. 3.3. Ride Execution:* The Driver will pick you up from the designated pickup location. * You are responsible for being at the pickup location at the confirmed time. * During the ride, the Driver will follow the most efficient route as determined by their navigation or as mutually agreed with the Customer. * Upon reaching the destination, the trip will conclude, and the final fare will be calculated.

4. Fares and Payments

4.1. Fare Calculation: The Fare for a trip will be calculated based on various factors, including: * Base fare. * Distance travelled (per kilometer rate). * Time taken (per minute rate, including waiting time). * Peak hour surcharges, if applicable. * Tolls, parking charges, and other third-party charges incurred during the trip. * Applicable government taxes (e.g., GST). * Any specific charges for selected vehicle types or additional services. 4.2. Estimated Fare: An estimated fare will be provided at the time of booking. This is an estimate only, and the final fare may vary based on actual distance, time, route, and any unforeseen circumstances during the trip. 4.3. Payment Methods: You can pay for Services using: * Cash directly to the Driver. * Online payment methods integrated into our platform (e.g., credit/debit cards, UPI, mobile wallets). 4.4. Payment Responsibility: You are solely responsible for timely payment of all Fares and charges incurred for your use of the Services. 4.5. Refusal of Payment: In case of refusal or failure to pay the Fare by the Customer, VVPSS reserves the right to take appropriate legal action, including suspending your account. 4.6. Receipts: Upon completion of a trip, a digital receipt will be sent to your registered email address or made available through the application.

5. Cancellations and Refunds

5.1. Customer Cancellations:* You may cancel a booking at any time before the Driver arrives at your pickup location. * A Cancellation Fee may be applied if you cancel a booking after a certain time period (e.g., 2-5 minutes) from the time of booking confirmation or after the Driver has accepted the ride and is en route, as specified in our application. This fee compensates the Driver for their time and fuel. * The Cancellation Fee amount will be displayed in the application or communicated to you. 5.2. Driver Cancellations: Drivers may cancel a booking due to unforeseen circumstances or inability to reach the pickup location. In such cases, no cancellation fee will be charged to the Customer. 5.3. VVPSS Initiated Cancellations: VVPSS reserves the right to cancel any booking for reasons including, but not limited to, unavailability of drivers, technical issues, suspicion of fraudulent activity, or violation of these Terms. 5.4. Refunds:* Refunds for online payments will be processed in accordance with VVPSS's refund policy, typically within [Number] business days. * Cancellation Fees are non-refundable.

6. User Conduct and Responsibilities

6.1. Your Responsibilities: You agree to: * Provide accurate and complete information when booking a ride. * Treat Drivers respectfully and professionally. * Be ready at the pickup location at the scheduled time. * Ensure the safety and security of your personal belongings during the trip. VVPSS and its Drivers are not responsible for lost, stolen, or damaged items left in the vehicle. * Comply with all applicable laws and regulations during the ride. * Refrain from any unlawful, abusive, or inappropriate behavior during the trip. * Report any issues or concerns immediately to VVPSS customer support. 6.2. Prohibited Conduct: You shall not: * Use the Services for any unlawful, fraudulent, or harmful purposes. * Damage or deface the Driver's vehicle. * Consume alcohol, drugs, or engage in any illegal activities in the vehicle. * Carry any illegal, dangerous, or hazardous materials. * Harass, abuse, or threaten Drivers or VVPSS staff. * Interfere with the operation of the Services or our technical infrastructure. * Create multiple accounts or attempt to defraud VVPSS or Drivers.

7. Driver Conduct and Responsibilities

7.1. Drivers are expected to: * Hold valid driving licenses and all necessary permits/documents as required by law. * Maintain their vehicles in good, safe, and clean condition. * Adhere to all traffic laws and regulations. * Treat Customers respectfully and professionally. * Follow the designated route or mutually agreed route with the Customer. * Ensure the safety and comfort of passengers during the trip.

8. Disclaimers and Limitation of Liability

8.1. No Warranty: The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. VVPSS does not warrant that the Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. 8.2. Independent Contractors: You acknowledge that Drivers are independent third-party contractors and not employees, agents, or partners of VVPSS. VVPSS is not responsible for the acts, omissions, or negligence of any Driver. 8.3. Limitation of Liability: To the maximum extent permitted by law, VVPSS, its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: * Your access to or use of or inability to access or use the Services. * Any conduct or content of any third party (including Drivers) on the Services. * Any content obtained from the Services. * Unauthorized access, use, or alteration of your transmissions or content. * Any loss or damage to your personal belongings. * Any delay, cancellation, or error in a trip. * Any accident or injury occurring during a trip, unless directly and solely caused by VVPSS's gross negligence. * Notwithstanding the foregoing, in no event shall VVPSS's total liability to you for all damages, losses, and causes of action exceed the amount paid by you to VVPSS for the specific Service in question during the immediately preceding three (3) months.8.4. Force Majeure: VVPSS shall not be liable for any failure or delay in performance of its obligations under these Terms caused by circumstances beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

9. Indemnification

You agree to indemnify, defend, and hold harmless VVPSS, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or in any way connected with:

• Your access to or use of the Services.
• Your breach of these Terms.
• Your violation of any applicable law or regulation.
• Your violation of any third-party rights, including, but not limited to, any Driver or other user.

10. Intellectual Property

All content on the VVPSS website and mobile application, including text, graphics, logos, images, software, and other materials, is the property of VVPSS Pvt. Ltd. or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as generally permitted through the functionality of the Services.

11. Termination

11.1. VVPSS may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. 11.2. Upon termination, your right to use the Services will immediately cease. 11.3. You may terminate your account at any time by contacting VVPSS customer support.

12. Governing Law and Dispute Resolution

12.1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. 12.2. Jurisdiction: The courts in Indore, Madhya Pradesh, India, shall have exclusive jurisdiction to resolve any disputes arising out of or in connection with these Terms or the Services. 12.3. Arbitration (Optional - Consider adding if preferred for efficiency, but consult legal counsel): Any dispute, controversy, or claim arising out of or relating to these Terms, including the breach, termination, or validity thereof, shall be finally settled by arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996 (as amended). The arbitration shall be conducted by a sole arbitrator appointed by mutual consent of the parties. The seat and venue of the arbitration shall be Indore, Madhya Pradesh, India. The language of the arbitration shall be English. The award rendered by the arbitrator shall be final and binding on both parties.

13. Grievance Redressal

In accordance with the Information Technology Act, 2000, and rules made thereunder, and for any grievances or concerns regarding your data or the Services, you may contact our Grievance Officer:

Grievance Officer Name: [Insert Name of Grievance Officer] Email Address: [Insert Grievance Officer Email, e.g., grievances@vvpsstaxi.com] Contact Number: [Insert Grievance Officer Phone Number] Address: [Insert VVPSS Registered Office Address]

The Grievance Officer will acknowledge your complaint within 24 hours and resolve it within one month from the date of receipt.

14. Miscellaneous

14.1. Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and VVPSS regarding the use of the Services. 14.2. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. 14.3. Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and VVPSS's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. 14.4. Changes to Terms: VVPSS reserves the right to modify or replace these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website/application with a revised "Effective Date." Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. 14.5. Headings: The headings in these Terms are for convenience only and shall not affect their interpretation.

By using VVPSS Pvt. Ltd. Taxi Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Our Service Location and service Types of Taxi/Cab/Tempo Traveller Vehicles  Keywords:- 

Taxi Service in satna, taxi service in maihar, taxi service in katni, taxi service in umaria, taxi service in jabalpur, taxi service in rewa, taxi service in panna, taxi service in chhatarpur, taxi service in khajuraho, taxi service in vanarasi, taxi service in prayagraj, taxi service chitrakoot, taxi service in ayodhya, taxi service near me , 

• cab service near me, local cab service  taxi in Satna , 
• outstation cab booking Satna, Satna to rewa taxi ,Satna to panna taxi, satna to Maihar Taxi,  Satna to Panna taxi ,Satna to Chhatarpur taxi ,Satna to Katni taxi ,Satna to chitrakoot taxi ,Satna to Khajuraho taxi ,Satna to prayagraj taxi ,Satna to ayodhya taxi ,Satna to Varanasi taxi . satna to nagpur taxi, satna to punne taxi, satna to indore taxi, satna to bhopal taxi, satna to ujjain taxi,  Satna to Banglore taxi, satna to Lucknow taxi,  one-way taxi ,  online cab booking Satna , car rental in Satna , airport taxi Satna , Tempo Traveller in Satna , 
• cheap taxi service Satna, affordable taxi in Satna ,  taxi fare Satna 
•  Maihar to Satna taxi ,  Maihar to Satna cab , Maihar to Jabalpur taxi ,  Maihar to Khajuraho taxi , 
• Maihar to Khajuraho cab, one-way cab from Maihar ,  outstation cab booking Maihar , Maihar to Chitrakoot taxi ,  taxi service in Maihar , cab service near me Maihar , 24 hour taxi service Maihar , local cab service Maihar , Innova car in Maihar , Innova taxi service Maihar , Tempo Traveller in Maihar , 
• car rental in Maihar,  Dzire cab in Maihar ,  taxi fare from Maihar , online cab booking Maihar , cheap taxi service Maihar , Maihar to Satna taxi fare , one-way taxi from Maihar to Satna , Innova cab booking in Maihar , Best Taxi service in satna, best taxi service in maihar, best car rental service in satna, best car rental service in maihar, sub cab in maihar, sedan cab in maihar, tempo traveller on hire in maihar, tempo traveller on rent in maihar, best taxi service in maihar, best car hire in maihar, taxi for marriage, taxi for events in maihar,
•  Katni to Jabalpur taxi ,  Katni to Jabalpur cab,  Katni to Maihar taxi ,  
• Katni to Satna cab booking,  one-way taxi from Katni , outstation cab Katni ,  taxi service in Katni , cab service near me Katni  , 
• car rental in Katni, local taxi Katni ,  24 hour taxi Katni ,  
• taxi fare from Katni to Jabalpur, cheap taxi service Katni , 
• online cab booking Katni, Katni taxi rates ,  Innova cab Katni , Tempo Traveller on rent in Katni , 
• SUV taxi Katni,  Dzire cab booking Katni ,  taxi service katni to jabalpur, taxi service katni to maihar, taxi service katni to umaria, taxi service katni to bandhavgarh, best taxi services in katni, best csr rental service in katni, best cab service in katni, taxi service katni to maihar, cab service in katni, hire tempo traveller in katni, book tempo traveller in katni, tempo traveller on rent in katni,
• sedan cab in katni,
•  Umaria to Bandhavgarh taxi, 
• taxi service for Bandhavgarh,  Bandhavgarh taxi services , 
• taxi for jungle safari, Umaria to Katni taxi , Umaria to Jabalpur taxi , 
• one-way cab from Umaria, outstation taxi booking Umaria , taxi service in Umaria , cab service near me , local cab service Umaria ,  24 hour taxi service Umaria ,  
• Umaria to Bandhavgarh taxi fare,  cheap taxi service Umaria ,  online cab booking Umaria ,  
• Innova on rent in Umaria,  Tempo Traveller in Umaria ,  SUV taxi Umaria ,best taxi service in umaria, best car rental service in umaria, best cab service in umaria, car for marriage in umaria, wedding cars in umaria, Tempo traveller on hire in umaria, Tenpo traveller on rent in umaria, sedan cabs in umaria , suv cabs in umaria, 
• Best taxi service in jabalpur,  Jabalpur airport taxi ,  Jabalpur airport cab ,  taxi from Jabalpur airport to city , 
• Jabalpur airport to railway station taxi fare,  Jabalpur airport pickup and drop , taxi service in Jabalpur ,  cab service near me , 
• local cab service in Jabalpur, 24 hour taxi Jabalpur , car rental in Jabalpur , Jabalpur to Indore taxi , Jabalpur to Bhopal taxi ,Jabalpur to Gwalior taxi ,Jabalpur to Ujjain taxi ,Jabalpur to Umaria taxi , Jabalpur to Bandhavgarh taxi ,Jabalpur to Katni taxi ,Jabalpur to maihar taxi ,Jabalpur to Satna taxi ,Jabalpur to Chitrakoot taxi , Jabalpur to Varanasi taxi , Jabalpur to Prayagraj taxi , Jabalpur to rewa taxi , Jabalpur to Panna taxi , Jabalpur to Chhatarpur taxi , Jabalpur to Khajuraho taxi , Jabalpur to Kanha  taxi,  Jabalpur to Bandhavgarh ,  Jabalpur to Bandhavgarh  Taxi,  Jabalpur to Satna ,  Jabalpur to Satna Taxi,  outstation cab booking Jabalpur ,  one-way taxi from Jabalpur ,  round trip taxi from Jabalpur ,  
• Jabalpur taxi fare,  cheap taxi service Jabalpur ,  online cab booking Jabalpur  ,  taxi rates in Jabalpur ,  Innova cab in Jabalpur , Tempo Traveller in Jabalpur  ,  
• SUV taxi Jabalpur ,  Dzire cab in Jabalpur , Best taxi service in Jabalpur,  Best cab booking service in Jabalpur, Best car hire service in Jabalpur, tempo traveller on hire in Jabalpur , Tempo Traveller on rental in Jabalpur.
•  taxi service for Bandhavgarh ,  
• Umaria to Bandhavgarh taxi, Jabalpur to Bandhavgarh taxi ,  
• Katni to Bandhavgarh taxi,  Khajuraho to Bandhavgarh taxi ,  
• one-way cab to Bandhavgarh,  outstation cab booking Bandhavgarh ,  taxi for jungle safari ,  
• Bandhavgarh taxi services,  car rental in Bandhavgarh , 
• taxi for sightseeing in Bandhavgarh,  local cab service Bandhavgarh , Innova car in Bandhavgarh ,  Tempo Traveller in Bandhavgarh , SUV taxi Bandhavgarh ,  Dzire cab booking Bandhavgarh ,  
• Umaria to Bandhavgarh taxi fare,  Bandhavgarh taxi rates ,  online cab booking Bandhavgarh ,  cheap taxi service Bandhavgarh , best taxi service in Bandhavgarh, Tempo Traveller on Hire in Bandhavgarh, Tempo Traveller on Rental In Bandhavgarh, sedan car booking in Bandhavgarh, 
•  Rewa to Satna taxi ,  
• Rewa to Jabalpur taxi,  Rewa to Allahabad taxi,  Rewa to Prayagraj taxi,  Rewa to Maihar cab , one-way taxi from Rewa ,  outstation cab booking Rewa ,  
• Rewa to Khajuraho taxi,  
• taxi service in Rewa,  cab service near me Rewa ,  local cab service Rewa  ,   24 hour taxi service Rewa ,  car rental in Rewa ,  
• Rewa to Satna taxi fare,  cheap taxi service Rewa ,  online cab booking Rewa ,  taxi rates in Rewa ,  Innova car in Rewa ,  
• Tempo Traveller in Rewa,  
• Sedan/SUV taxi Rewa,  Dzire cab booking Rewa ,  Rewa airport taxi , Best Taxi Service in Rewa, Trusted taxi service in rewa, Tempo traveller on hire in rewa, tempo traveller on rental in rewa,  wedding cars in rewa, wedding cabs in rewa, luxury cars in rewa,
•  Panna to Khajuraho taxi ,  
• Panna to Satna taxi,  Panna to Jabalpur taxi ,  Panna to Khajuraho taxi fare ,  one-way cab from Panna ,  outstation cab booking Panna , Panna National Park taxi , taxi for jungle safari ,  Bandhavgarh to Panna taxi , Panna tiger reserve taxi booking ,  taxi service for Bandhavgarh ,  
• taxi service in Panna,  cab service near me Panna ,  car rental in Panna , local cab service ,  24 hour taxi service Panna ,  Innova car in Panna ,  Tempo Traveller in Panna ,  SUV taxi Panna , Best taxi service in panna, tempo traveller on hire in panna, tempo traveller on rental in panna,
•  Chhatarpur to Khajuraho taxi ,  Chhatarpur to Panna taxi ,  
• Chhatarpur to Jhansi taxi,  Chhatarpur to Jabalpur taxi ,  one-way cab from Chhatarpur ,  outstation cab booking Chhatarpur ,  taxi service in Chhatarpur ,  cab service near me ,  local cab service Chhatarpur ,  24 hour taxi service Chhatarpur ,  Chhatarpur to Khajuraho taxi fare ,  taxi rates in Chhatarpur ,  cheap taxi service Chhatarpur ,  online cab booking Chhatarpur ,  Tempo Traveller on rent in Chhatarpur ,  Innova car in Chhatarpur ,  SUV taxi Chhatarpur ,  Dzire cab booking Chhatarpur , best taxi service in Chhatarpur, Tempo Traveller on Hire in Chhatarpur, Tempo traveller on rental in Chhatarpur,  
•  Khajuraho to Satna taxi ,  Khajuraho to Jhansi taxi ,  Khajuraho to Panna taxi ,  
• Khajuraho to Chhatarpur taxi,  
• Khajuraho to Jabalpur taxi,  Khajuraho to Orchha taxi ,  one-way cab from Khajuraho ,  outstation cab booking Khajuraho ,  
• Khajuraho airport taxi,  
• Khajuraho railway station taxi,  
• taxi from Khajuraho airport to city,  Khajuraho airport pickup and drop ,  Khajuraho temple tour taxi ,  
• taxi for local sightseeing in Khajuraho,  
• Khajuraho taxi services,  car rental in Khajuraho ,  
• Khajuraho to Satna taxi fare,  taxi rates in Khajuraho ,  
• cheap taxi service Khajuraho,  online cab booking Khajuraho ,  
• Innova car in Khajuraho,  
• Tempo Traveller in Khajuraho,  SUV taxi Khajuraho ,  
• Chitrakoot to Satna taxi ,  Chitrakoot to Prayagraj taxi ,  Chitrakoot to Allahabad taxi ,  
• Chitrakoot to Khajuraho taxi,  Chitrakoot to Maihar cab ,  one-way cab from Chitrakoot ,  outstation taxi booking Chitrakoot ,  
• Chitrakoot taxi service,  local cab service in Chitrakoot ,  
• taxi for local sightseeing in Chitrakoot,  Chitrakoot Dham taxi ,  
• Chitrakoot to Satna taxi fare,  Chitrakoot to Prayagraj taxi fare ,  cheap taxi service Chitrakoot ,  
• online cab booking Chitrakoot,  taxi rates in Chitrakoot ,  Tempo Traveller in Chitrakoot ,  Innova car in Chitrakoot ,  SUV taxi Chitrakoot ,  Dzire cab booking Chitrakoot ,  Allahabad to Chitrakoot taxi ,  Allahabad to Satna taxi ,  Prayagraj to Satna cab ,  Prayagraj to Chitrakoot cab ,
  Prayagraj to Varanasi cab ,  Prayagraj to Lucknow cab ,  Prayagraj to Ayodhya cab ,  Prayagraj to Rewa cab ,  Prayagraj to Chitrakoot cab , outstation cab booking Prayagraj ,  one-way taxi from Prayagraj ,  Prayagraj outstation taxi rates ,  Prayagraj airport taxi ,  Prayagraj airport cab ,  taxi from Prayagraj airport to city , airport pickup and drop Prayagraj ,  
• taxi service in Prayagraj,  cab service near me Allahabad ,  car rental in Prayagraj ,  local sightseeing taxi Prayagraj ,  24 hour taxi service in Allahabad ,  Prayagraj taxi fare ,  
• cheap taxi service Prayagraj,  
• online cab booking Prayagraj,  taxi rates in Allahabad ,  Prayagraj to Lucknow taxi fare ,  Innova car on rent in Prayagraj ,  Tempo Traveller in Prayagraj , 
• SUV taxi Prayagraj,  Dzire cab booking Prayagraj
  ,